Shipping policy

COURIER

We use Hermes as our designated courier to deliver our glasses, we have chosen Hermes due to their impressive delivery times and consistent tracking. If you have any further questions or queries on Hermes, please visit their website here.

DELIVERY TIMES

We aim to have packages dispatched and delivered within 2-3 working days. This is subject to Hermes ability to maintain this projection and can sometimes vary, from next day delivery to 7 days. Covid-19 may also effect such shipping times. Please note also that shipping times do not include unexpected delays such as customs, bank holidays, weather, etc.

HOW DO I KNOW WHEN MY ORDER HAS BEEN SHIPPED?

Once your order has been shipped, it will be marked as complete on our system and you will receive an email confirmation along with a tracking number.