Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, with additional extras such as cases and clothes included

Please first read the information below in order to speed up the process. Once you have read through the details, download the returns form here. Then simply include it within your returns package.

You can always contact us for any return question at hello@blulightglasses.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
If you wish to exchange your glasses for a different pair, simply reach out to us at hello@blulightglasses.co.uk or via our online chat on our website.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.